SymphonyAI • Forrester

Forrester Total Economic Impact™ Webinar: Driving 204% ROI with SymphonyAI ITSM

February 5, 2025 • 3 PM EST / 8 PM GMT

Transform Employee Experience

In today’s fast-paced digital world, decision-makers are under increasing pressure to optimize their organization’s IT operations and enhance service delivery. SymphonyAI is here to help organizations meet these challenges head-on with an AI-powered IT solution that simplifies processes, reduces costs, and boosts efficiency.

SymphonyAI ITSM is an integrated  IT and enterprise workflow automation platform that unifies service management, asset management, and operations management into a single, user-friendly solution. By leveraging advanced AI capabilities such as predictive and generative AI and automation, and natural language processing, SymphonyAI transforms how enterprises automate workflows, enhance employee productivity, and reduce the complexity and cost of IT operations.

To truly understand the impact of SymphonyAI ITSM, we commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study, analyzing the return on investment (ROI) enterprises can expect from deploying our ITSM platform. The study provides a framework to evaluate the financial benefits and real-world impact of SymphonyAI ITSM.

Join Our Experts-Led Webinar to Discover the Results of the TEI Study and How SymphonyAI ITSM Can Drive Your Success:

In this exclusive webinar, industry experts will dive into the findings of the TEI study and discuss how SymphonyAI ITSM can transform your organization’s IT operations:

  • $3.2M Net Present Value (NPV): Learn how SymphonyAI’s low-code/no-code platform powered by AI drives substantial ROI
  • 75% Reduction in Average Ticket Handling Time (AHT) using generative AI and automated workflows
  • 60% Automation of Service Requests/Incidents: See how automation of service requests and incidents drives efficiency and reduces operational costs.
  • <6 Months Payback: Understand how SymphonyAI ITSM delivers rapid financial returns, with payback in less than six months.

 

Speaker: Charles Araujo, Global Head of Strategy, SymphonyAI

Speaker: Jamie Macaulay, Lead TEI Consultant, Forrester 

Register Now

Why Should You Attend? You'll learn how SymphonyAI ITSM can help your organization:

  • Reduce costs and complexity.
  • Increase employee productivity.
  • Achieve faster service delivery and improved user satisfaction.

What You’ll Learn:

  • How SymphonyAI ITSM delivers measurable financial impact and significant ROI.
  • How AI-driven automation can streamline IT workflows and reduce manual tasks.

Who Should Attend?

  • CIO, CTO, Presidents, VP IT
  • General Managers, Head of IT and other IT Leaders